About EQ Technologies, your Professional Smart Home Installers

John Marsh

Director, Owner and Co-founder,
eQ Technologies Pty Ltd

John is an experienced communications technician with over 25 years of industry experience. He possesses a strong knowledge base in communications, technical services, project management, industry and service specific products, and installation experience, which enables him to deliver the best possible solutions for his clients. John holds Communications certification, an ACMA Cable Registry License with TITAB and a QLD Security License. He is also a certified CBUS installer and holds certifications as an Inner Range Installer (Integriti Access Control) and has recently been added as an ELAN Elite Dealer and Installer.

John is passionate about technology and automation, and how it delivers value and enables people to maximise its value and benefits. Johns key motivation in all that he does is centred around the user experience and this is his foundational commitment to every client. He believes that he builds value for his customers through honest, respectful and transparent consultation at every stage of the design and implementation process. But above all, John values and enjoys the relationships he builds with people.

On a personal note, John is a proud Rotarian with a solid sense of duty to community, public spirit and family.

Shannon Marsh

Owner and Co-founder,
eQ Technologies Pty Ltd

Shannon is an experienced business and systems analyst with over 15 years of experience working within IT projects, with a strong background in service management. She has a Post-graduate Certificate (PGCert) in Business and is currently in the final stages of completing her Master of Business Administration majoring in Digital Transformation at University. Shannon seeks to understand customer requirements, along with their needs and wants. Over the years, she has developed a strong focus on customer engagement and end user experience. She is passionate about delivering innovative and sustainable solutions that optimises benefits for end users, which facilitates an enriched experience with technology.

Shannon values positive relationships with people and productive feedback. She strives to build trust and genuine relationships with those that she works with, while engendering a sense of reliability and accountability. Shannon has the ability to conceptualise and contextualise an idea and deliver a solution to meet her clients needs.

In her personal life, Shannon enjoys quality time with her family and travelling, with a deep fondness of exploring her Australian backyard!

Mission Statement


Combining Communication and Tedchnology to design and deliver, tailored and innovative solutions

Vision Statement


Building a way of connected living, where human intelligence meets electronic intelligence, for your digital world

Brand Promise Statement


Delivering with honesty and integrity, innovative technology solutions

Communication
Through listening to our customers, and each other, we deliver our brand promise
Customer
Developing trust in our customer service relationships so that we can live out our company vision
Care
Providing service and solutions we can be proud of, with diligence, and with our customer's needs always in mind.
Support
Engaging in honest relationships to support our customers, suppliers, each other, and our brand
Honesty
Always act with sincerity and truthfulness
Integrity
Always act in alignment with our company values
Family
Working together with kindeness and respect
Growth
Learning from others, and industry, to grow and develop our brand and technology offerings
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